Platform Name: Trusty Services

Welcome to Trusty Services! By using our website and services, you agree to the following terms and conditions. Please read them carefully before accessing or using our platform.

1. Overview

Trusty Services operates as a platform that connects individuals seeking services with independent service providers or companies. We do not charge any fees to either Clients or Providers for using the platform.

2. No Employment Relationship

All Providers listed on our platform operate as independent contractors or companies. We are not the employer of any Provider, nor are we involved in the execution of the services beyond facilitating the initial connection between Clients and Providers.

3. Provider Screening

All Providers undergo a screening process before being listed on our platform. However, we do not guarantee the quality, reliability, or suitability of any Provider’s work. Clients are encouraged to communicate directly with Providers and use their discretion when booking services.

4. Service Responsibility

The actual service agreement is solely between the Client and the Provider. We do not supervise, direct, or control the work of any Provider. Any disputes, service quality concerns, or refund requests must be resolved directly between the Client and the Provider.

5. Refund Policy

As we do not collect payment or act as a billing intermediary, we are unable to offer or process refunds. If a Client is dissatisfied with the service provided, they must contact the Provider directly to request a resolution.

6. Removal of Providers

We reserve the right to remove any Provider from our platform who fails to meet our quality standards, based on client feedback or violation of our policies. Our goal is to ensure a safe and positive experience for all users.

7. Limitation of Liability

We are not liable for any damages, losses, or disputes that may arise from interactions or agreements between Clients and Providers. By using our platform, you acknowledge and agree that we are not responsible for the actions or omissions of any third parties.

8. Platform Usage

By using our platform, you agree to provide accurate information and not misuse the platform for any unlawful or harmful purpose. We reserve the right to suspend or terminate access to the platform for any user who violates these terms.

9. Modifications

We may update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the new terms.

10. Contact

If you have any questions about these Terms and Conditions, please contact us at:
support@trusty-services.co.uk